At Little Kids Lab, customer satisfaction is important to us. Please review our return and refund policy below.
Return Eligibility
We accept returns on new and unused products only within 30 days of the delivery date.
To be eligible for a return:
➤The item must be unused and in its original condition.
➤The item must be returned in its original packaging.
➤Proof of purchase is required.
We do not accept returns for used, damaged, or altered items.
Exchanges:
➤We Accept Exchanges
Return Method
➤Returns are accepted by mail only.
➤Customers are responsible for return shipping costs. We do not provide prepaid return labels.
Restocking Fee:
➤We do not charge any restocking fees.
Refund Processing
➤Once we receive and inspect your returned item, we will notify you of the approval status.
➤If approved, your refund will be processed within 7 business days to your original method of payment.
Please note that it may take additional time for your bank or credit card provider to post the refund to your account.
➤The item is not in new condition
➤The return request is made after 30 days
➤The product is returned without original packaging
Contact Us:
If you have any questions regarding your return, please contact our support team before sending the item back.
Contact Email: support@littlekideslab.com